USEFUL INFORMATION
At BOUTIQUE D’OPTIQUE you can pay in any of the following ways:
Bank account deposit
In order to complete your order through a bank account, you must proceed to deposit the entire amount in the account:
ALPHA BANK
IBAN : GR6101401220122002320010761
PARASKEVAIDIS IOANNIS
Payment through E- Commerce Alpha Bank:
Through the service you can make payments:
- via credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners.
- using the Masterpass e-wallet.
All payments made using the card are processed through the electronic platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol with 128bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
We welcome you to our online store Boutiquedoptique.eu where the products of photographic and optical equipment are available for sale, based at Dousmani 13 – Aggelou Metaxa 15 on the Ground Floor of the Shopping Center “Vero Peso”, tel 2108946290 and e-mail info@boutiquedoptique.eu.
The prices of the products you see at www.boutiquedoptique.eu, are valid exclusively for online purchases from our online store and are not valid for purchases from our physical store.
1. Intellectual property
The promotion, presentation, sale, transport-storage, delivery and possible return of our products displayed on this website as well as the protection of your personal data and the security of your transactions are governed by these terms of use, which we invite you to read before navigating Boutiquedoptique.eu and making your purchases. Your navigation on Boutiquedoptique.eu as well as the realization of any transaction or communication with our company means the unconditional acceptance of these terms of use by you. In case of your disagreement or reservation about part or all of these terms you can send your relevant e-mail to info@boutiquedoptique.eu before you navigate or complete the transaction, otherwise you accept all the terms is unreserved.
2. Personal data
Boutiquedoptique.eu allows you to save in your account products that interest you. We use information from the products you are looking for, seeing and storing to show you results that may interest you most as well as to alert you to opportunities that may interest you.
Through your account settings you can choose which data you will share with us and manage your preferences regarding our communication with you and promotions.
“The processing of personal data is carried out in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDP) ”
Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, ie the General Data Protection Regulation (GDPR), is the new regulatory framework of the European Union in the field in question. The object of the law is to establish the conditions for the processing of personal data, in order to protect the rights and freedoms of natural persons and in particular the right to protection of personal data. The Regulation entered into force on 25 May 2018 and repeals Directive 95/46 / EC (General Regulation on Data Protection).
3. Account Details
You do not need to have an account to use or make a purchase from Boutiquedoptique.eu. If you choose to create an account, we ask for the following information:
- Name
- Last name
- Landline or mobile phone
- Address information
- Login code
The above information does not appear in public. Only your name appears when you log in with the password, which only you know. Giving the above information you can very easily make your online purchases, without having to fill in the order form every time. You can also track the progress of your order as well as the history of all your orders. This information is also used by specialized staff of our store to send the products of your order.
4. Shipping and billing details
If you make a purchase through Boutiquedoptique.eu, we will ask you for the pricing and shipping details of the products you will buy. The invoicing data is used for the issuance of the receipt or invoice and is stored securely by Boutiquedoptique.eu, which is accessible only to specialized staff of our store.
In order to be able to process your order, we share the shipping details with the transport company, where it will deliver your products.
If you choose to pay by card, your card details are not stored by Boutiquedoptique.eu, they are registered in the payment form of the cooperating bank.
From time to time BOUTIQUE D ‘OPTIQUE revises the Terms and Condiotions, its latest version will always be available at https://www.boutiquedoptique.eu/. By using our services you accept this Policy and you are bound by its terms.
Privacy Policy
At Boutiquedoptique.eu we want you to know and have control over what data you share with us and what we do with it. This text (called the Privacy Policy) explains in simple words but also clearly what data we collect and how we use it. Its purpose is to help you decide what data you want to share with us and how. Below is a brief presentation on the most important points of the privacy policy, but we suggest that you read the full text. When you use Boutiquedoptique.eu even without buying a product we receive personal information from you such as the IP address and the type of device you are using. This data in general is stored in cookies, which are explained below:
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
This site offers e-commerce facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Personal Data
Boutiquedoptique.eu allows you to save in your account products that interest you. We use information from the products you are looking for, seeing and storing to show you results that may interest you most as well as to alert you to opportunities that may interest you.
Through your account settings you can choose which data you will share with us and manage your preferences regarding our communication with you and promotions.
“The processing of personal data is carried out in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDP) ”
Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, ie the General Data Protection Regulation (GDPR), is the new regulatory framework of the European Union in the field in question. The object of the law is to establish the conditions for the processing of personal data, in order to protect the rights and freedoms of natural persons and in particular the right to protection of personal data. The Regulation entered into force on 25 May 2018 and repeals Directive 95/46 / EC (General Regulation on Data Protection).
Account Details
You do not need to have an account to use or make a purchase from Boutiquedoptique.eu. If you choose to create an account, we ask for the following information:
- Name
- Last name
- Landline or mobile phone
- Address information
- Login code
The above information does not appear in public. Only your name appears when you log in with the password, which only you know. Giving the above information you can very easily make your online purchases, without having to fill in the order form every time. You can also track the progress of your order as well as the history of all your orders. This information is also used by specialized staff of our store to send the products of your order.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
Other necessary cookies that help the usability of the website by enabling basic functions can be found in the table below.
The website cannot function properly without these cookies.
We may also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Googe+, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.
Email: info@boutiquedoptique.eu
Returns
How can purchased products be returned?
– You have the right to return the product you received within 14 calendar days and request its replacement with a product, provided that the original product is in excellent condition received and with all the certificates of authenticity that accompanied it. The return costs are borne by the one who makes the return both for the return and for the receipt of the new product.
Order cancellation
Order cancellation and refund?
It is possible to cancel your order in the following cases:
1) Before sending the product via email or by phone to 210 8946290
2) After receiving the product, within 14 calendar days from the day of receipt. It is clarified that in order to proceed with the refund, the product must be in the excellent condition that was received, without damage and without missing the evidence that accompanied it, within its original packaging. If it is returned and checked by the competent department, your money will be refunded in 3-4 working days and the customer will be charged the shipping costs for the return of the product.
3) Refunds are not made on products that are in special promotions and offers.
4) No changes are made to the contact lenses.
5) No changes are made to the lenses that have already been installed according to your order in the frame you have chosen.
6) No changes are made to products that have been specially ordered by the manufacturer upon your request.
Refunds are made in the same way as the payment was made. In any case, for a refund request or product replacement, the online store must be contacted via email or phone.
Shipping methods
Costs and shipping methods
For orders over € 50, we give you a free shipping on all products.
For orders under € 50, the charge for shipping is € 2.20 throughout Greece and in case of cash on delivery the charge is € 1.50 extra.
Delivery time is after 24 hours from the shipment of your order. Once you order, we process your order and inform you about the exact delivery time at your place.
When your order is complete and ready to ship, we deliver:
Within 24 – 48 hours in Attica and in all cities of Mainland Greece, if the order is sent until 18:00 of the previous day
Within 48-64 hours in the rest of Greece.
In remote and inaccessible areas the delivery time can be up to 72 hours.
For orders outside Greece, the shipping cost is by ELTA and DHL and the cost depends on the country.
BOUTIQUE D ‘OPTIQUE has every right to change the selected courier for inaccessible and inaccessible areas, for the better service of its customers.
